Some of the 430,000

"Customer service over the Internet can sometimes be like manning an airline ticket counter when all flights have been delayed."

"I'm selling to Australia, Germany, Italy, Canada, the Netherlands," said Jan Honn of Kankakee, rattling off an atlas of buyers seeking the health and beauty aids she specializes in. "They want over-the-counter medicine and vitamins, things they just cannot get in their country."

Hmm...